Privacy Policy

Effective Date: 12 May 2025

This privacy notice explains how Focus Farm (“we”, “our”, or “us”) collects, uses, and protects your data when you use our mobile app and related services (together, the “Service”).

By using Focus Farm, you agree to the terms outlined below. If you have any questions, contact us at support@focusfarm.app

Summary of Key Points

  • We do not collect personally identifiable information such as your name, email, or contact details by default

  • We use analytics tools to understand how users interact with the app and to improve performance

  • We do not show adverts, share your data for marketing purposes, or use third-party advertising networks

  • You can contact us at any time with privacy questions or concerns

  • All data is handled in accordance with UK GDPR and other applicable data protection laws

1. What Information Do We Collect?

Information you provide to us

Focus Farm does not require account creation. However, if you contact us for support, you may voluntarily provide:

  • Your email address

  • Your device details (if included in a support ticket)

  • Any message you send

We only use this information to respond to your request.

Information we collect automatically

When using the app, we automatically collect:

  • App usage data (e.g. time spent focusing, sessions started, streaks)

  • Device and technical data (e.g. device model, operating system, app version, language, region)

  • Approximate location (derived from IP address)

We use this information to analyse performance, identify bugs, and improve the Service.

Information from service providers

We use third-party tools to manage subscriptions, track in-app behaviour, and deliver core functionality. These tools may collect:

  • An anonymised user ID

  • Subscription status (e.g. whether you're on a free trial or Pro)

  • Aggregated usage statistics (e.g. session counts, features used)

We do not collect or store names, email addresses, or payment card details within the app.

2. How Do We Use Your Information?

We process data in order to:

  • Operate and maintain the Service

  • Monitor performance and usage trends

  • Improve the app based on anonymised user behaviour

  • Handle support queries and feedback

  • Manage subscriptions and trial periods

We do not process any sensitive personal data.

3. Do We Share Your Data?

We do not share your data with advertisers, data brokers, or marketing partners.

We only share data with trusted service providers who help us:

  • Analyse anonymised app usage

  • Manage subscriptions

  • Maintain app stability and performance

These partners process data strictly on our behalf and are bound by data processing agreements in line with UK GDPR.

We may also disclose information if required to do so by law.

4. International Data Transfers

Some of our infrastructure or service providers may operate outside the UK or European Economic Area. When data is transferred internationally, we ensure that adequate safeguards (such as standard contractual clauses) are in place to protect your information.

5. How Long Do We Keep Your Data?

We retain anonymised usage data only as long as needed for app functionality and analytics. If you contact support, we keep your email and message history only for as long as necessary to handle your request.

We do not store any persistent user profiles tied to your identity.

6. Children’s Privacy

Focus Farm is not directed at children under 13. We do not knowingly collect data from children under this age. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

7. Your Privacy Rights

Because we do not collect identifiable information, we cannot link any data to you personally by default. If that ever changes (e.g. if you contact support and voluntarily share your email), you retain full rights under the UK GDPR to:

  • Access your data

  • Request correction or deletion

  • Object to how we use it

  • Withdraw consent

To exercise any of these rights, email support@focusfarm.app. We’ll respond in accordance with applicable data protection laws.

8. Updates to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we’ll notify you within the app or via our website before the new version takes effect.

Contact

Focus Farm Ltd

119 Tullykittagh Road

Clough, Ballymena

BT44 9RT

United Kingdom

Email: support@focusfarm.app